Order Cancellation Policy

We understand that you may need to cancel an order from time to time. Please review our cancellation terms below. If you have any questions or need assistance, feel free to contact our customer support team.

1. Cancelling Unfulfilled Orders
If your order has not yet been shipped, you may request a cancellation through any of our customer service channels. Once your request is confirmed, you will receive a full refund of 100% of the amount paid, with no additional fees.

2. Cancelling Shipped Orders
If your order has already been shipped, it can no longer be cancelled. However, you may initiate a return after the order has been delivered. Please follow the return instructions included with your package or contact our customer support team for assistance.

3. Refund Process
Processing Time: Once your cancellation request is approved, refunds are typically processed within 1–5 business days.

Method of Refund: All refunds will be issued to the original payment method used at checkout.